Knowledge Center
Top Five Direct Mail Formats
Direct mail continues to be a popular and versatile marketing strategy. Even in
the age of technology, direct mail still comprises a critical component of any cohesive
marketing campaign. With the numerous forms of direct mail available, a company
can tailor each direct mail campaign specifically for each purpose and audience.
The key to a successful strategy is choosing the right format for each component
of a marketing campaign. Different formats lend themselves to certain functions.
Five types of direct mail can be used to address
virtually any marketing need.
- Postcards: Cost-effective and simple, postcards are best for brief, clear
messages. They work well for reminders, thank-you’s, and special offers. Postcards
are an excellent way to contact current customers, who already know about a company’s
products and services.
- Self-mailers: These are brochures that fold into themselves and stay shut
with an adhesive tab. Self-mailers make excellent introductions for prospective
customers, because they can be full-color and include thorough details about the
company. Although they are more expensive than postcards, they carry much more information,
and do not require an outer envelope.
- Letters: In situations where confidentiality or order forms are required,
the traditional letter is often the best option. The letter can be part of a comprehensive
mailing package that includes business cards, reply mail, or brochures, for a professional
and polished presentation. Since letters require separate postage and envelopes,
they are best for current customers or highly targeted prospects.
- Dimensional Mailers: A step up from letters or
brochures, the dimensional mailer looks fresh and upscale. For high-level business-to-business
contacts, dimensional mailers are a compelling option. Dimensional mailers can be
used to give a unique and concise overview of a company.
- Catalogs: To showcase a wide range of products,
catalogs are the clear choice. The higher cost of producing high-quality catalogs
means that it is best to send them to current customers or highly targeted prospects.
Catalogs offer a great cross-selling opportunity, since customers can see not only
the kinds of products they originally purchased, but also related or new ones.
The design and layout of direct mail offer endless options, and an expert can help
tailor mailing materials to meet each company’s needs and maximize the impact on
mail recipients. Regardless of which direct mail format is used, it is important
always to include two elements: a call to action and contact information. The call
to action invites the mail recipients to act on the information they have just read,
and the contact information gives them the tools they need to follow through on
that call to action.
Ultimately a well-crafted direct mail campaign is a vital cornerstone of any marketing
strategy. It reaches customers and prospects in their homes, conveys a well-targeted
message, and builds brand awareness.